This policy was updated on 01th August 2024
We are committed to upholding your privacy and taking care with the personal information that you may volunteer as part of your e-newsletter sign up or when you book appointments with us.
The personal information we collect or use is treated securely and in accordance with our privacy policy (described below). Whenever you give us personal information, you are consenting to its collection and use in accordance with this policy.
You will be asked for personal information about you whenever you interact with us, for example when you:
• Book an appointment online or by telephone
• Sign up to receive e-newsletter updates
• Post content to our social media sites (including Facebook)
• Contact us through the following channels: online, email, phone, SMS, social media or by post.
We will retain your name, full address, and contact details including email and telephone number, together with your contact preferences.
We will retain your name and contact details when you make a booking via our website or over the telephone. We do not keep a record of your bank or credit card details used to pay for your appointments.
Some of the information we collect from you (for example, allergies and skin conditions) may constitute sensitive personal data. We may retain this relevant information as it may suggest that a service or treatment should not go ahead or certain products should not be used. We will only ever use this in accordance with this policy and shall maintain necessary measures to protect this information and its confidentiality.
Depending on the preferences you have indicated, we will use the personal information you have provided to:
• Provide information to you.
• Send you communications by post, telephone or digital means in order to inform you of other services or events, which may include emails from us containing relevant news, offers or competitions.
• Confirm your appointments with us.
• Ask you to participate in surveys we use for research, although you do not have to respond to them.
• Notify you of changes and improvements to services, website and this privacy policy.
We place great importance on the security of your personal information and will always take appropriate precautions to protect it from unauthorized or unlawful processing and against its accidental loss. The personal details that you provide will be held securely and will not be used for any other purpose than as provided for in this policy.
Where you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
Our website may occasionally contain links to other websites. We are not responsible for the privacy practices of these and you should read their own privacy policies.
In order to make our website easier to use and improve our service, we use cookies. Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Some features on our site will not function if you do not allow cookies.
Compliance Cookie – this allows us to know whether or not you have given consent to the use of cookies and therefore do not need to be presented with this consent request message again.
Analytics Cookie – this allow us to count page visits and traffic sources so we can measure and improve the performance of our site using a service provided by Google Analytics.
Our privacy policy may change at any time, so you may wish to check it each time you visit our website. Any changes will apply from the time they are posted to this page. If we make any significant changes in the way we treat your personal information we will make this clear on our website or by contacting you directly.
We will hold your personal information for as long as is necessary for the relevant services, for example we will keep a record of any appointments you have made with us for at least five years. If you have not been a customer for more than five years your personal data will be erased from our records.
Under the General Data Protection Regulation, which becomes law in the UK in May 2018, you are also granted a number of additional rights. These include:
• The right to rectification
• The right to erasure
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling
For more information on these rights please read the relevant guidance issued by the ICO here
If you have any questions at all about the ways in which we collect and use your personal information, please contact us at info@sheencoiffeur.com at any time.
Sheen Coiffeur whose registered offices are at Halaskargazi, Süleyman Nazif Sk. No:12A, 34371 Şişli/Istanbul
© 2024 | Sheen Coiffeur
